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FAQs

What is your MOQ? Can I mix up designs to meet the minimum quantity?

Our MOQ is 5pcs for EACH design. New customers can start with 1 pcs to check the quality.

Do you offer samples before mass production?

Yes, we offer pre-production samples with only a mold charge. Sampling takes approximately
7-10 days and mass production another 10-15 business days. Please allow enough time for production.

Do you do custom designs? And will I receive an art proof before production?

Yes, we will send you a proof in 1-2 workdays after receiving your order.
Production begins only after we get your approval of the artwork.

What is your production lead time?

Our production lead time is usually around 7-15 workdays(depending on the products) after receiving payment and your artwork approval.

Do you offer a quality guarantee?

Yes, We offer 100% quanlity guarantee. For improper production, we will rapidly remake the products for you